For assistance with Hyperwallet, please contact Hyperwallet's support center. Once you've logged into Hyperwallet, click on the Support button. They can assist you with the following:
- Portal login issues
- Card Requests and activations
- Bank transfer questions
- Password resets for the portal
- Bank transfer traces
- Card transaction disputes
- Portal navigation questions
- Document verification support
Live customer service representatives are also available for support:
- North America: 1-855-244-7907
- Worldwide: 1-604-900-2332
| English | Spanish | French & Mandarin | |
|---|---|---|---|
|
Monday – Friday |
8 AM – 8 PM PST |
8 AM – 5 PM PST |
8 AM – 5 PM PST |
|
Saturday – Sunday |
8 AM – 5 PM PST |
8 AM – 5 PM PST |
N/A |
Note: Payees should include their Worker ID or Hyperwallet account number in all correspondence.